Cancellation Policy

You can cancel the orders that are in Order confirmation stage.

Refund for Debit card/Credit Card, UPI and Netbanking orders will be processed in within 7-10 working days.

Refunds for orders paid through The Teddy Bear wallet will be refunded within an hour of cancelation.

Can I cancel my Order?

Yes, you can cancel your item(s) within one hour after your order is confirmed. After 1 hour, cancellation will not be possible.

How do I cancel my order which is already in progress?

We start making progress within a few hours of your order. Incase for unforeseen circumstances, you want to cancel your in-processing order, write to @theteddybear.in with your complete order number.

Can I cancel my Cancellation Request ?

Once an order is cancelled, we cannot undo this. You will need to replace the order yourself.